How To Place An Order

Ordering through our online shop couldn’t be simpler.All our transactions are safe & secure. Payment details are deleted after order is completed, no card details are stored on any system. All orders are sent via Interlink couriers and are sent insured with tracking numbers to ensure a safe arrival.

Online Ordering:
You can get your shopping delivered to your door. With each parcel allowed up to a massive 20kg* for only £4.95* it's cheaper than you would think to have all your shopping delivered hassle free.

How to place your order

  • Register a new account (this will take a few minutes) or login to your existing account with your username & password
  • Browse through our catalogue of over 18,000 pet products. Or use the search boxes to find specific products
  • Place your shopping in your cart as you go along
  • Proceed to check out & pay for your shopping
  • Order is delivered to your door.
    More Info
    *UK mainland shipping - see tariff for shipping charges outside this area

  • By Phone:
    Please call 0844 561 6654 leaving your daytime contact telephone number, our sales staff will contact you back within 1 working day for your order. Please ensure you make a note of the product ID of the items you would like to order for our sales staff to process your order efficiently.

    Orders placed by phone are not eligible for our Loyalty scheme. When you place your order by phone you will be given a estimated delivery. We are unable to keep you informed of your order status during this time or inform you when your order has left The Little Pet Shop. Our order progress service including information on your delivery date and parcel tracking number is only available for orders placed on line.